Security

Security and Discretion

All of our operational procedures are subject to strict regulations. Quality, reliability, and the protection of your personal data are at the top of our list of priorities. For this reason we process and store your data in strict compliance with the regulations as laid down by the Swiss data protection laws (DSG). Furthermore, the saliva samples and results connected to the various analyses carried out by us are strictly separated from a client’s personal details. On completion of an analysis, any such saliva samples are destroyed.

Online payment using Credit card

iGENEA guarantees you a secure online payment system. None of our clients has ever reported any misuse of their credit card following a transaction with iGENEA. We guarantee for all transactions that: Our secure server encodes all of your personal details such as payment data, name and address. This information cannot be seen by any unauthorised person whilst being transmitted to Datatrans. Your credit card number cannot be seen by iGENEA and is only used by Telekurs/Datatrans in connection with your transaction with us.

Guarantee

Established swiss company

The result of a DNA test has to be correct and leave no questions unanswered. As an established swiss company we offer highest quality and absolute reliability.

Guaranteed Result

iGENEA guarantees you a free of charge repeat of your ordered test, if for any reason (e.g. due to lack of sample material sent to us) there is no result.